Payment Methods
Add a card to pay your subscription and any overage. We use Stripe for secure payment processing.
Supported Payment Methods
Credit & Debit Cards
Adding a Payment Method
Go to Billing
Navigate to Billing in your dashboard sidebar.
Open Payment Methods
Click "Payment Methods" or "Add Payment Method".
Enter Card Details
Enter your card information in the secure Stripe form:
- • Card number
- • Expiration date (MM/YY)
- • CVC/CVV security code
- • Billing ZIP/postal code
Save Card
Click "Save"to add the card. It's now set as your default for subscription and overage invoices.
Security
Your Card Information is Secure
- Payments processed by Stripe (PCI DSS Level 1 certified)
- Card details are never stored on Harvenci servers
- All data encrypted in transit (TLS 1.2+)
- 3D Secure authentication when required
Default Payment Method
Your first saved card automatically becomes the default. The default card is used for:
- Monthly or annual subscription charges
- End-of-period overage invoices
Changing Default Card
In Payment Methods, click the menu icon (⋮) next to a card and select "Set as default".
Invoice Schedule
Subscription and overage are billed from the same card on a predictable schedule — no surprise charges.
When you are charged
Subscription (monthly or annual)
Charged on the first day of each billing period. Annual billing is discounted 20%.
Overage
Overage accruals above your tier's included allowance are flushed to Stripe as invoice items and settled at the end of each monthly period.
Payment failures:If a subscription or overage charge fails (e.g., expired card), you'll receive an email notification and a grace period before the account is downgraded.
Removing a Card
Remove cards you no longer want to use.
To Remove a Card
- 1. Go to Billing → Payment Methods
- 2. Click the menu icon (⋮) next to the card
- 3. Select "Remove"
- 4. Confirm removal
Cannot remove default card while on a paid tier with no other card on file. Add another card and set it as default first.
Card Expiration
Keep your payment method current to avoid service interruption.
What Happens When a Card Expires
- • You'll receive email notifications before expiration
- • Expired cards cannot settle subscription or overage invoices
- • Recurring charges will fail if your default card is expired
- • Add a new card to continue using the service
Who Can Manage Payment Methods
Role Requirements
- Owner: Full access to add, remove, and manage payment methods
- Admin: Can view payment methods (no editing)
- Other roles: No access to payment methods