Stripe Connect
Accept payments from customers through Stripe's secure checkout. Also used for consultant payouts.
Stripe Connect in Harvenci
Stripe Connect is used for two purposes in Harvenci:
Store Payments
Accept customer payments when they checkout through WhatsApp. Funds go to your connected Stripe account.
Consultant Payouts
Receive commission payouts as a consultant. Funds are transferred from Harvenci to your Stripe account.
Accepting Store Payments
Connect your Stripe account to accept payments from customers placing orders through WhatsApp.
Go to Settings
Navigate to Settings in your dashboard (organization-level, not store-level).
Connect Stripe
Click "Connect Stripe Account" in the Payments section.
Complete Stripe Onboarding
You'll be redirected to Stripe to complete their onboarding process.
Stripe Requires:
- • Email address
- • Business information
- • Bank account for deposits
- • Identity verification (for some regions)
Start Accepting Payments
Once connected and verified, your stores can accept payments. Customers see a secure Stripe checkout when they complete orders.
How Checkout Works
Customer Payment Flow
- 1. Customer builds cart through WhatsApp conversation
- 2. AI agent sends checkout link or initiates WhatsApp Flow
- 3. Customer enters payment details in secure Stripe form
- 4. Payment is processed
- 5. Order is confirmed in Harvenci
- 6. Customer receives confirmation message
Secure Payments
Payment details never touch Harvenci servers. All card data is processed directly by Stripe.
Accepted Payment Methods
Cards
Note: Additional payment methods (like Apple Pay, Google Pay) availability depends on your Stripe account settings and customer location.
Account Status
Stripe Account States
Charges Enabled
Your Stripe account must have "charges enabled" to accept payments. This happens after Stripe verifies your business information.
Alternative: Cash on Delivery
If you don't want to use Stripe, you can enable Cash on Delivery (COD) for your stores.
With COD:
- Customers pay when they pick up or receive their order
- You manually mark orders as paid
- No Stripe fees on COD orders
Fees
Two fees apply to each online transaction:
Harvenci Platform Commission
Deducted automatically from each sale (Starter/Growth tier; see Pricing for all tiers)
Stripe Processing Fee
Stripe's standard card processing fee
Example: On a €100.00 sale at the 3.25% Starter commission, the Harvenci platform collects €3.25, you receive the remainder after Stripe's processing fee (which varies by region and card type).
Check Stripe's pricing page for your region. Cash on Delivery orders have no fees.
Disconnecting Stripe
To Disconnect
- 1. Go to Settings → Payments
- 2. Click "Disconnect Stripe"
- 3. Confirm disconnection
Warning: Disconnecting Stripe will disable online payments for all your stores. Orders will need to use Cash on Delivery or another method.