Collections & Categories
Organize your products into collections and categories to help customers find what they're looking for.
Collections vs Categories
Collections
Curated groups of products for marketing purposes.
- Products can be in multiple collections
- Great for "New Arrivals", "Sale", "Best Sellers"
- Control display order
Categories
Hierarchical organization by product type.
- Products typically in one category
- Great for "Electronics", "Clothing", "Home"
- Can be nested (subcategories)
Collections and categories are available for Retail stores only. Other store types organize items differently.
Creating Collections
Collections are created from the Products tab in your store dashboard. Click on "Collections" in the sub-navigation.
Collection Settings
Collection Name
The name shown to customers. Examples: "Summer Collection", "Best Sellers", "Clearance Sale"
Slug
URL-friendly identifier. Auto-generated from the name but can be customized.
Collection Image
Optional cover image for the collection. Displayed in collection listings.
Visibility
Toggle whether the collection is visible to customers. Hidden collections can be used for internal organization.
Display Order
Control the order collections appear in listings. Lower numbers appear first.
Adding Products to Collections
There are two ways to add products to collections:
From the Collection Page
- Open the collection you want to edit
- Click "Add Products"
- Select products from the list
- Click "Add Selected"
From the Product Page
- Open the product you want to add
- Scroll to the "Collections" section
- Select the collections to add this product to
- Save the product
Creating Categories
Categories are accessed from the Products tab. Click on "Categories" in the sub-navigation.
Category Name
Descriptive name for the product type. Examples: "Electronics", "Accessories", "T-Shirts"
Parent Category
Optional. Create subcategories by selecting a parent. Example: "Laptops" under "Electronics"
Example Organization
Here's how a clothing store might organize products:
Collections
- New Arrivals
- Best Sellers
- Summer Sale
- Gift Ideas
- Staff Picks
Categories
- Men's
- T-Shirts
- Pants
- Shoes
- Women's
- Dresses
- Tops
- Accessories
A product can be in the "Men's > T-Shirts" category while also appearing in "New Arrivals" and "Best Sellers" collections.
How AI Agents Use Organization
Your AI agent uses collections and categories to help customers find products:
Example Conversations
- Customer: "What's new?" → Agent shows products from the "New Arrivals" collection
- Customer: "Show me men's t-shirts" → Agent shows products in the "Men's > T-Shirts" category
- Customer: "What's on sale?" → Agent shows products from the "Sale" collection